Frequently Asked Questions
Pricing – Pricing is based on length of stay, time of year, number of apartments available, and other variables. Generally speaking a price referenced online assumes a minimum six month rental (most of our rentals are around six months), and assumes no open days between tenants (we often can't fill open days between tenants because of length of stay regulations in certain properties, etc.) . We can certainly do shorter term stays, but pricing may change based on length of stay, etc.
Prices quoted are good at the time of quotation. However, if there is a significant delay between the time a price quote is given and the time the applicant decides to put in an application then the price may change, based on availability, other applications received, etc..
Availability – Capitol Hill Stay typically rents apartments from the date the apartment is available. However, in certain circumstances (particularly for longer term tenants) we may rent an apartment starting later than the listed available date. Please feel free to inquire for details.
Per Diem Tenants – CHS provides lodging for many per diem guests. If you have per diem questions, please let us know. Depending on your circumstance we should be able to set up a lease arrangement that allows you to fully utilize your per diem, even a sliding scale per diem. It may also allow for extras, like gym membership, maid service, car-sharing service, etc.
Parking – Capitol Hill is a very walkable neighborhood, and most things that the average CHS guest may need (daily groceries, cleaners, restaurants, Metro, etc.) are within easy walking distance. The vast majority of CHS guests do not bring cars. Generally parking is difficult anywhere you may try to go in the city, so having a car isn't really that useful. CHS does have a total of 5 off-street spaces (one is a garage). They are rented on a first-come basis. Cost is approximately $300 a month.
Street Parking – There is a new program in DC that allows non-residents to obtain a street parking pass for up to six months (cost is about $250 for the six month period). This allows unlimited street parking on all of Capitol Hill and does not require you to register your vehicle in DC. Active duty military and certain types of students or those working certain jobs on Capitol Hill can get free street parking.
Public Transportation – Metro in DC is reliable, clean, goes pretty much everywhere you’d want to go, and is only about five blocks away. Other transit options include bus service and the DC Circulator.
The DC Circulator is a brand new shuttle service that runs from Union Station, stops within blocks of CHS apartments, then proceeds with limited stops to Eastern Market Metro, the Navy Yard and Nationals Stadium area, then back up to Union Station. It is essentially an express bus service.
Payment by Credit Card – CHS can take credit cards as payment, but ONLY if this arrangement is made before rental rates are set. The prices reflected on the CHS website are cash prices, and any additional credit card fees have to be considered when setting prices.
Application Fees and Deposit – There is no application fee and there is no cash deposit required (instead we take a credit card number, like a hotel does).
If You Leave Early – If your plans change and you leave early we will list your apartment as available on the CHS website. If we are able to rent it to third parties for the time period originally covered under your rental agreement we will credit you back rents received from other parties, minus any additional costs to us (like additional apartment cleanings, management fees required to show apartment additionally, etc.). There is no guarantee we will rent the apartment for any or all of the dates covered under your lease, and you are responsible for any rent until such rentals to third parties may occur.
We can't guarantee we can rent the apartment for you, especially if given very short notice. However, we do have a pretty high rental occupancy rate, and most times in the past when we've had tenants that had to leave early we have been able to rent at least a significant portion of the time period for them.
What’s Included in Apartments –
- All utilities
- Cable or satellite television with HBO and Showtime packages, Plus Digital Video Recorder (like Tivo)
- High speed internet (usually DSL and encrypted Wifi)
- Sheets, blankets, pillows, towels
- Alarm clock
- Iron and ironing board
- Kitchen pots and pans, dishes, silverware, etc.
Grocery Options – There are several very good corner stores within a couple of blocks of each Capitol Hill Stay apartment. These are very well stocked, and price competitive with large supermarkets.
Eastern Market, a ten minute walk from Capitol Hill Stay apartments, is a fantastic traditional farmers and fresh food market that has been in continual operation for the past 140 years. It’s got great fresh produce, several top notch butchers, a baker, etc.
There is a brand new Giant Supermarket on the Hill, at 3rd and H Street NE (ten minute walk).
There is also a new Harris Teeter on the Hill.
Finally, many Hill residents use Peapod for home grocery delivery. The parent company is Giant grocery. You can set a specific delivery window and if not satisfied with the selections you have an option of refusing them.
Closest Gym – Results The Gym is a world-class workout facility, within a ten to fifteen minute walk of Capitol Hill Stay apartments. Washington Sports Club also has a nice facility, a bit closer. There’s also a very nice public pool at Eastern Market (five blocks from Capitol Hill Stay apartments). Several local historic churches hold yoga and other fitness classes.
Safety – Capitol Hill Stay looked at all Washington neighborhoods before choosing to open in this part of Capitol Hill. The area between the Capitol and Eastern Market (where all Capitol Hill Stay properties are located) is highly established and heavily patrolled by various federal police and security agencies. CHS properties have only had one minor crime incident since our founding 10 years ago. With more than 25 properties and hundreds of tenants that is an exceptional track record for a business located in a major urban area. Visitors to DC (and any major US city) should always take reasonable safety precautions, such as always locking doors, being aware of surroundings, etc. to help ensure their own security. Washington DC is still a major East Coast city, so we urge caution no matter where you are, but the Capitol Hill Stay owners would feel perfectly comfortable allowing our own mothers to stay in any of our properties. In fact, they have stayed in several of them…
Welcome Letter – Capitol Hill Stay provides a Welcome Letter for each tenant. This letter has useful apartment information (like phone number, WIFI instructions) and detailed information on neighborhood amenities (directions to metro and closest ATM, restaurant recommendations, etc.)
CHS Referral Program – Capitol Hill Stay does not have the unlimited advertising budget that some of our large corporate housing competitors have. Many also rely on large companies that refer potential tenants to housing providers.
Since we don't have an unlimited budget for that, as a 'thank you' to our existing and previous tenants we have a referral program for referrals of coworkers, friends, etc., that result in a rental of a CHS apartment. We do ask that CHS be notified in advance that it is a referral. The amount ranges from $300 to $500 but can be more, depending on circumstances of the rental. A donation to your favorite charity can be made in lieu of cash if preferred.